🚚 Shipping Policy

At SOFENIS LTD, we aim to deliver your orders quickly and securely across the UK.

1. Processing Time

• Orders are processed within 1–2 business days (excluding weekends and holidays).

• You’ll receive a confirmation email with tracking details once your order has been dispatched.

2. Delivery Timeframes

• Standard Delivery (2–4 working days)

• Express Delivery (1–2 working days)

Delivery times may vary during peak seasons (Christmas, sales events).

3. Shipping Rates

• Free Standard Delivery on orders over £50

• £3.99 for orders under £50

• Express Delivery from £6.99

4. Order Tracking
All orders come with tracking. You’ll receive updates by email once your package is on its way.

5. Delivery Areas
Currently, we ship across the United Kingdom only. International shipping will be available soon.

6. Delays or Issues
We are not responsible for delays caused by couriers or events outside our control (strikes, weather, customs). If your order is delayed or missing, please contact us at sofenisinfo@gmail.com and we’ll help resolve it.

7. Contact Us
For shipping enquiries:
📧 sofenisinfo@gmail.com
📞 +44 7366 384357