🔒 Privacy Policy

At SOFENIS LTD, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.sofenis.co.uk.

1. Information We Collect

• Personal details you provide (name, email, phone, address, payment details).

• Order history and account information.

• Device and browsing data (IP address, cookies, analytics).

2. How We Use Your Information

• To process and deliver your orders.

• To communicate with you about your purchases or enquiries.

• To send you promotional offers (if you opt-in).

• To improve our website, services, and customer experience.

3. Sharing Your Information
We do not sell your personal data.
We may share limited information with:

• Payment providers (to process transactions).

• Delivery companies (to ship your orders).

• Legal authorities (if required by law).

4. Cookies & Tracking
Our website uses cookies to enhance your browsing experience. You can manage or disable cookies in your browser settings.

5. Your Rights
Under UK GDPR, you have the right to:

• Access the data we hold about you.

• Request corrections or deletions.

• Withdraw consent for marketing communications.
  To exercise these rights, contact us at sofenisinfo@gmail.com.

6. Data Security
We use secure systems and encryption to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

7. Contact Us
SOFENIS LTD
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
📧 Email: sofenisinfo@gmail.com
📞 Phone: +44 7366 384357